Legal
Last updated: April 2026
Caspian Routes DMC ('we', 'us', 'our') is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform and services.
We collect the following types of information: (a) Registration data — name, email address, company name, country, phone number when you register as a partner; (b) Usage data — pages visited, features used, and actions taken on our platform; (c) Communication data — messages and inquiries sent through our platform; (d) Booking data — details of tour requests and quotes submitted through our platform.
We use your information to: provide and improve our B2B DMC services; process booking requests and send confirmations; communicate with you about your account and requests; send relevant updates about our services; comply with legal obligations; prevent fraud and ensure platform security. We do not sell your personal data to third parties.
Your data is stored securely using Firebase (Google Cloud Platform), which provides enterprise-grade security. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Data is stored on servers located within the European Economic Area.
Our platform uses cookies and similar tracking technologies to enhance your experience. We use: essential cookies for platform functionality; analytics cookies to understand how our platform is used; preference cookies to remember your settings such as language and currency. You can control cookie settings through your browser preferences.
We use the following third-party services that may process your data: Firebase (Google) — authentication and database; Resend — email delivery; ExchangeRate-API — currency conversion (no personal data shared). Each of these services has its own privacy policy. We encourage you to review them.
You have the right to: access your personal data we hold; correct inaccurate data; request deletion of your data; object to processing of your data; withdraw consent at any time. To exercise these rights, contact us at ealyarov55@gmail.com. We will respond to your request within 30 days.
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Partner account data is retained for the duration of the partnership and up to 3 years after termination for legal and accounting purposes. Booking data is retained for 5 years for financial record-keeping requirements under Azerbaijani law.
We may update this Privacy Policy from time to time. We will notify registered partners of significant changes via email. Your continued use of our platform after changes are posted constitutes acceptance of the updated policy. The date of the last update is shown at the top of this page.
If you have any questions about this Privacy Policy or how we handle your data, please contact us: Email: ealyarov55@gmail.com · WhatsApp: +994 55 279 36 73 · Address: Baku, Azerbaijan. We are committed to resolving any privacy concerns promptly and transparently.
© 2026 Caspian Routes DMC. All rights reserved.
Baku, Azerbaijan · ealyarov55@gmail.com · +994 55 279 36 73